Privacy Policy
Last updated: July 2026
Who We Are
VELORIA Smart Home Automation is a Dubai-based company that designs and installs smart home systems. Our office is at Al Barsha Heights, DAMAC Smart Heights, Dubai, United Arab Emirates. You can reach us at info@veloriasmart.com or +971 52 283 7335.
Information We Collect
We collect the information you provide through our website forms — such as your name, email, phone number, address, project details, and any files you upload (for example floor plans). We also collect basic technical data such as your IP address (stored as a hashed value), browser type, and pages visited.
How We Use Your Information
We use your information to respond to your enquiry, schedule appointments, prepare consultations and proposals, provide ongoing customer support, and improve our services. We do not sell or rent your personal information.
Sharing
We share limited data with trusted service providers who help us operate our website and communicate with you (for example, our email delivery provider, cloud database, and analytics). These providers are bound by contract to protect your information.
Data Retention
We retain enquiry, appointment, and project data for as long as needed to provide our services and meet our legal and business obligations, then delete or anonymise it.
Your Rights
You can request access to, correction of, or deletion of your personal data at any time by contacting info@veloriasmart.com.
Cookies
Our site uses a small number of functional and analytics cookies to remember your language preference and understand how visitors use the site. See our Cookie Policy for details.
Changes
We may update this policy from time to time. The latest version will always be available on this page.