Your privacy matters to us.

When you contact VELORIA, request a consultation, submit a lead form, or communicate with us, we may collect information such as:

• Full name
• Phone number
• Email address
• Property location
• Property type
• Project status
• Approximate project budget
• Smart home requirements and services you are interested in
• Information you voluntarily provide in messages, forms, or enquiries

Our website may also collect basic technical information such as browser type, device information, pages visited, and website interactions through analytics and advertising technologies.

We may use the information you provide to:

• Respond to your enquiries
• Contact you regarding your smart home project
• Understand your property and project requirements
• Arrange consultations or site visits
• Prepare quotations and proposals
• Provide information about VELORIA services
• Improve our website, advertising, services, and customer experience
• Measure the performance of our advertising campaigns

VELORIA may use advertising platforms including Meta (Facebook and Instagram), Google, LinkedIn, and other digital advertising platforms.

If you submit information through an advertising lead form, your information may be provided to VELORIA so our team can contact you regarding your enquiry.

VELORIA may also use website tracking technologies such as Meta Pixel or similar analytics tools to understand website activity and improve advertising performance.

If you contact VELORIA through WhatsApp, phone, email, or social media, we may use the contact details you provide to respond to your enquiry and communicate with you regarding your requested services.

VELORIA does not sell or rent your personal information to third parties.

We may use trusted service providers and technology platforms to support our website, advertising, communications, analytics, hosting, or customer management systems where necessary to operate our business.

These providers may process information only as required to provide their services.

We take reasonable measures to protect the personal information provided to us from unauthorized access, misuse, loss, or disclosure.

However, no online system or method of electronic transmission can be guaranteed to be completely secure.

We may retain your information for as long as reasonably necessary to respond to your enquiry, manage a potential or active project, maintain business records, or comply with applicable legal requirements.

You may contact VELORIA at any time to request:

• Access to the personal information we hold about you
• Correction of inaccurate information
• Deletion of your information where appropriate
• That we stop using your information for marketing communications

To make a request, contact us using the details below.

Our website may contain links to external websites, social media platforms, or third-party services.

VELORIA is not responsible for the privacy practices or content of third-party websites.

VELORIA may update this Privacy Policy from time to time.

The latest version will always be published on this page with the updated revision date.